The revisions let you track differences between multiple versions of a post.

Revision of Other PC Issues from Tue, 2009-01-06 03:15

Jame's picture

Please post a comment here and describe your problem as well as possible.

Comments

Hijackthis log and haveing a prob with wow pro

ok i am having a problem with wow pro for some reason i can load a lvling guide like the one for my lvl 67 mage in outland i click it then wow freeze's tryed everything i can think of but have to restart every time any help?

and here is my log files

Logfile of HijackThis v1.99.1Scan saved at 2:18:01 PM, on 5/30/2013Platform: Unknown Windows (WinNT 6.01.3505 SP1)MSIE: Internet Explorer v9.00 (9.00.8112.16483)Running processes:C:\Windows\system32\taskhost.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exeC:\ProgramData\Search Protection\SearchProtection.exeC:\Program Files\Spybot - Search & Destroy 2\SDTray.exeC:\PROGRA~1\AD-AWA~1\AdAware.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exeC:\Users\zack\Downloads\hijackthis_sfx.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securedsearch2.lavasoft.com/index.php?pr=vmn&id=adawaretb&v=3_0&ent=hp&u=D25FF87803D587ECE849C851A720CEF6R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=nv1&chnl=nv1&cd=2XzutAtN2Y1L1QzutC0CyCyDzy0DtA0A0D0AyDyEtAyE0CyEtN0D0TzutBtDtCtBtDyCtAtD&cr=480807599R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:21320R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: uTorrentControl_v2 Toolbar - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files\uTorrentControl_v2\prxtbuTor.dllO2 - BHO: uTorrentControl2 - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll (file missing)O2 - BHO: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dllO2 - BHO: uTorrentControl_v2 - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files\uTorrentControl_v2\prxtbuTor.dllO2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dllO2 - BHO: ALOT Appbar Helper - {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files\alotappbar\bin\BHO\ALOTHelperBHO.dllO2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dllO3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dllO3 - Toolbar: uTorrentControl2 Toolbar - {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files\uTorrentControl2\prxtbuTor.dll (file missing)O3 - Toolbar: ALOT Appbar - {A531D99C-5A22-449b-83DA-872725C6D0ED} - C:\Program Files\alotappbar\bin\ALOTHelper.dllO3 - Toolbar: uTorrentControl_v2 Toolbar - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files\uTorrentControl_v2\prxtbuTor.dllO3 - Toolbar: Ad-Aware Security Add-on - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dllO4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"O4 - HKLM\..\Run: [Search Protection] C:\ProgramData\Search Protection\SearchProtection.exeO4 - HKLM\..\Run: [Ad-Aware Antivirus] "C:\Program Files\Ad-Aware Antivirus\AdAwareLauncher" --windows-runO4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"O4 - HKCU\..\Run: [Spybot-S&D Cleaning] "C:\Program Files\Spybot - Search & Destroy 2\SDCleaner.exe" /autocleanO10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dllO10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO11 - Options group: [INTERNATIONAL] InternationalO13 - Gopher Prefix: O15 - Trusted Zone: *.clonewarsadventures.comO15 - Trusted Zone: *.freerealms.comO15 - Trusted Zone: *.soe.comO15 - Trusted Zone: *.sony.comO18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dllO20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dllO20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)O23 - Service: Ad-Aware Service - Lavasoft Limited - C:\Program Files\Ad-Aware Antivirus\AdAwareService.exeO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /medsvc (file missing)O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: Ad-Aware (SBAMSvc) - GFI Software - C:\Program Files\Ad-Aware Antivirus\SBAMSvc.exeO23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exeO23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exeO23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exeO23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: WINZIPSSDiskOptimizer - WinZip Computing, S.L. (WinZip Computing) - C:\Program Files\WinZip System Utilities Suite\WINZIPSSDefragSrv.exeO23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)let me know whats up and going to go delete all my curse addons might be one of my problems

Hijackthis log

Hello,
I created Hijackthis log, could you take a look on it? It seems there's no problems with my system but I'd like to be sure Smiling

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:15:51, on 04.11.2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\USB Safely Remove\USBSRService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files\D-Link\DWA-125 revA\ANIWConnService.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\USB Disk Security\USBGuard.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\D-Link\DWA-125 revA\AirGCFG.exe
C:\Program Files\D-Link\DWA-125 revA\WZCSLDR2.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\louderit\LouderIt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Auslogics\Auslogics BoostSpeed\boostspeed.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\User\Мои документы\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chipxp.ru/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Ссылки
R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Grab Pro - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - C:\Program Files\Orbitdownloader\GrabPro.dll
O3 - Toolbar: Яндекс.Бар - {91397D20-1446-11D4-8AF4-0040CA1127B6} - C:\Program Files\Yandex\YandexBarIE\yndbar.dll
O4 - HKLM\..\Run: [Vistadrv] C:\Program Files\VistaDrive\vsdrv.exe
O4 - HKLM\..\Run: [USB Antivirus] C:\Program Files\USB Disk Security\USBGuard.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BCU] "C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [D-Link D-Link DWA-125] C:\Program Files\D-Link\DWA-125 revA\AirGCFG.exe
O4 - HKLM\..\Run: [WZCSLDR2] C:\Program Files\D-Link\DWA-125 revA\WZCSLDR2.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKCU\..\Run: [Auslogics BoostSpeed] C:\Program Files\Auslogics\Auslogics BoostSpeed\boostspeed.exe
O4 - HKCU\..\Run: [louderit.exe] C:\Program Files\louderit\LouderIt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O22 - SharedTaskScheduler: Предзагрузчик Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Демон кэша категорий компонентов - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
O23 - Service: D_Link_DWA-125 Service (D_Link_DWA-125) - Wireless Service - C:\Program Files\D-Link\DWA-125 revA\ANIWZCSdS.exe
O23 - Service: D_Link_DWA-125_WPS Service (D_Link_DWA-125_WPS) - Unknown owner - C:\Program Files\D-Link\DWA-125 revA\ANIWConnService.exe
O23 - Service: Журнал событий (Eventlog) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\Program Files\Common Files\AltrixSoft\HDDInfoService\HDDSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Служба COM записи компакт-дисков IMAPI (ImapiService) - Корпорация Майкрософт - C:\WINDOWS\system32\imapi.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Корпорация Майкрософт - C:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Plug and Play (PlugPlay) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: Диспетчер сеанса справки для удаленного рабочего стола (RDSessMgr) - Корпорация Майкрософт - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Смарт-карты (SCardSvr) - Корпорация Майкрософт - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Журналы и оповещения производительности (SysmonLog) - Корпорация Майкрософт - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
O23 - Service: USB Safely Remove Assistant (USBSafelyRemoveService) - Unknown owner - C:\Program Files\USB Safely Remove\USBSRService.exe
O23 - Service: Теневое копирование тома (VSS) - Корпорация Майкрософт - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Адаптер производительности WMI (WmiApSrv) - Корпорация Майкрософт - C:\WINDOWS\system32\wbem\wmiapsrv.exe

--
End of file - 11299 bytes

Authenticator Login

Ok, so I logged in last week on Battle.net just fine, but today I tried to login and it says to enter the 6 digit code generated by my Authenticator. I have never set up this method of logging in and now I'm dreading the fact that my account has been hacked, but I can't login. Blizzard is swamped with calls and I don't even want to wait to play email tag back and forth with them to remedy the problem. Any suggestions?

This just happened to me

This just happened to me shortly after I downloaded the WoW Pro add-on. My initial reaction was that this site was a scam despite my reading through it and it seeming legit. However, after contacting Blizzard the rep told me that the culprits are Curse Client and WoWmatrix.

I had been using Curse Client. She told me they were currently experiencing a run on this issue from users using those 3rd party add-ons. She recommended spreading the word (since Blizzard can't officially do it for some reason) and downloading add-ons manually.

Laziness - 1
Me - -2 hours of my life on hold with Blizzard support

Jiyambi's picture

If you didn't put an

If you didn't put an authenticator on yourself and it is demanding a code, it's a sure bet your account was hacked and the person who hacked it slapped an authenticator on there.

I would highly recommend getting an authenticator yourself once you manage to get your account back. They cost less than a movie ticket (or free if you happen to have an iPhone) and only take an extra 10 seconds when you log in. This advice goes to EVERYONE - save yourself and your guild the grief and just get one!

Archistratege's picture

Hijackthis log file.

Well I ran all the programs listed in that helpful guide about PC health, and just wanted to post my Hijackthis log file since I have no real idea about what to look for in it.
Can ya help me out here? Id 'so' appreciate it.

- Well here it is, enjoy:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:16:52, on 20-04-2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmer\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Programmer\Java\jre6\bin\jqs.exe
C:\Programmer\Fælles filer\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmer\Lavasoft\Ad-Aware\AAWTray.exe
C:\Programmer\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmer\Winamp\winampa.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmer\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Programmer\QuickTime\QTTask.exe
C:\Programmer\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Programmer\Fælles filer\Real\Update_OB\realsched.exe
C:\Programmer\Java\jre6\bin\jusched.exe
C:\Programmer\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Programmer\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmer\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blackle.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Fælles filer\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Hjælp til tilmelding til Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmer\Fælles filer\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmer\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmer\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmer\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Programmer\Winamp\winampa.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Programmer\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmer\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmer\Fælles filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StartCCC] "C:\Programmer\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmer\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Programmer\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Programmer\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Programmer\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Opslag - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Programmer\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228950468500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228950453671
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O23 - Service: Avira AntiVir Personal – Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Programmer\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal – Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Programmer\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\Windows\SYSTEM32\ati2sgag.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmer\Fælles filer\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmer\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Programmer\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

- Like is like a box of chocolate frogs, ya never know when they are gonna jump at ya.

JamesL85's picture

Problems?

Are you having problems? I just did a quick glance and didn't see any blatant problems.

James

Archistratege's picture

Well allright, perahps I

Well allright, perahps I should clarify.

I followed the 'How to CLEAN your PC from keyloggers' guide posted by Wizkid and noticed in the beginning of the guide, that mister Jame offered the guide users to post the Highjackthis-log file here on the technical problems board for reviewal. And thats really just what I did.
I dont expect anything severe is wrong with my system - other than it having wierd personality traits -but then again I have no real idea of what to look for in such a log-file, and if there 'is' something hazardous hiding somewhere on my system.
However, if ya say it looks fine, I will trust ya on that and gently pat my computer to show my appreciation of its toughness.

- Like is like a box of chocolate frogs, ya never know when they are gonna jump at ya.