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General Bug Reporting

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Known Bugs:

Before submitting a bug, please check this list to make sure you aren’t repeating a submission!

Submit Your Bug:

When submitting your addon bug, you MUST include the following:

  • The version number of your WoW-Pro installation
  • Any error text that WoW provided when your bug happened
  • Information about the guide you were using when the bug happened, including:
    • Faction (Alliance/Horde)
    • Zone
    • What step you were on
  • As many details as possible about what you were doing when the bug occurred.

Including this information will help us troubleshoot and possibly get you a temporary solution to the bug, and get it fixed as quickly as possible!

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    Treylander
    Nov 18, 2011 @ 16:30

    Full Version?!?The guide works great.  It hasn’t failed me yet.  However, the problem I keep having, no matter how many times I download the guide (Current Version: 2.1.23) I still get the message that I need to download the Full Version from wow-pro.com/addon in order to use it for certain areas like Deepholm and Uldum.  Am I missing something?

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    Sep 23, 2011 @ 17:29

    Logging out with WoWPro Disabled — Bug Fix I am now testing a bug fix for this.   The root cause was that the disabling of the core addon was not disabling the accessory addons.Weirdness ensued.

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    alisonnic
    Sep 14, 2011 @ 0:41

    Glad you can reproduce the bug!¡De nada!I’m glad you are able to reproduce the bug, Ludovicus, and hope you can track down the part of the code that’s responsible. I’m glad my post was helpful.Update: I have been using the new v2.1.21A version for a couple of days now and so far, the bug seems to still be present, but the workaround from version 20x is in, and working. If I log out of a toon with WoW-Pro disabled, when I log back in, I have to click the WoW-Pro mini-map button three times to get WoW-Pro and the TomTom arrow working.

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    Josral
    Sep 8, 2011 @ 10:08

    Download link needs fixing…The download link for the addon needs fixing… ‘downloads’ should be after ‘Jiyambi’
    Correction-more info. I had to go to https://github.com/Jiyambi/WoW-Pro-Guides and click on the downloads button. The link on this site isn’t making the proper connection.

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    Sep 6, 2011 @ 23:19

    Logging out with WoWPro Disabled — Strange Bug EnsuesOK.  I think you zeroed in on the problem, as I can reproduce the behaviour by following your steps!Now I can go off and debug it.   I have some suspicious code in mind to blame.¡Gracias!

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    alisonnic
    Sep 3, 2011 @ 20:13

    WoW-Pro log in message; TomTom dumpOkay, it appears that WoW-Pro’s behavior is consistent. I’m using the …20X test version you posted. I generally log out of my characters with WoW-Pro disabled. I do this because I like to repair and sell junk after questing or running instances, and I don’t need the guide to do this.Whenever I log out of a character with WoW-Pro disabled, the next time I log into that character, the TomTom arrow will be displayed, pointing to the next target in the WoW-Pro guide. But the WoW-Pro window will not be present.If I click the WoW-Pro mini map button, here’s what happens:1. First click: The WoW-Pro Guide window appears, containing the title and message “No Guide Loaded.”2. Second click: The WoW-Pro Guide window and the TomTom arrow disappear.3. Third click: The WoW-Pro Guide window and the TomTom arrow reappear, now working properly. The Guide windows shows the step I was on, and the arrow points to this step.When I first log in (after logging out with WoW-Pro disabled), the only chat message I get from WoW-Pro is this:WoW-Pro: Disabled: Core AddonIf I type /tway dump, I get the TomTom help text.If I remember to have WoW-Pro enabled when I log out, then the next time I log in, WoW-Pro and the TomTom arrow behave as they should. The arrow is present (unless the current step is in certain zones such as Deepholm), and I get a normal window containing the step I’m on rather than “No Guide Loaded.” Also I get a bunch of normal-looking chat messages from WoW-Pro.So the problem behavior is only when logging into a character after having logged out of that character with WoW-Pro disabled.

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    ckworld18
    Août 30, 2011 @ 17:44

    FixedAlright so I fixed it and the problem was I just needed tom tom! Thanks for the help!

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    Août 29, 2011 @ 17:27

    If you canIf you can capture the messages in your chat log when you log in and it does not work, it would be usefull!Also try typing:/tway listand sending me that output as well.  

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    alisonnic
    Août 29, 2011 @ 14:07

    Partially fixedI’ve been using 2.2.20X for a few days now. It is much better!I still sometimes have the problem with the Guide and TomTom not working properly (No Guide Loaded, Guide and TomTom not updating) when I first log into a character, but after clicking the WoW-Pro mini-map icon a couple of times, everything returns to normal. This is a huge improvement!Thank you!

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    Août 27, 2011 @ 13:55

    Step 3 in DebuggingOK.  Lets try the following:Disable all your addons and verify that there are no new errors messages in FrameXML.logDownload and install http://auctioneeraddon.com/dl/AddOns/!Swatter-5.13.5198.zipEnable Swatter, WoWPro and your arrow addown (TomTom or Carbonite)Give me the errrors from Swatter.I got nothing do till the hurricane comes  through!

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    ckworld18
    Août 26, 2011 @ 3:21

    Continue debugUsed the repair tool, but still gives the Lua error screen

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    Août 26, 2011 @ 1:12

    Whoa!Your WoW install may be corrupted.

    These messages:

    8/24 07:17:13.043 Loading add-on Blizzard_TrainerUI
    8/24 07:17:13.043 ** Loading table of contents InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.toc
    8/24 07:17:13.043 ++ Loading file InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.xml
    8/24 07:17:13.043 Couldn’t find relative frame: TradeSkillRankFrame

    Tell me that some of Blizzard internal files might be corrupted.
    Please go get and run the repair tool.

    http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21465

    But your log looks clean as far as WowPro is concerned.
    If your problem still happens after the repair is done, we can continue debugging.

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    ckworld18
    Août 25, 2011 @ 17:02

    FrameXML.log 8/22 21:06:10.423  Error loading WTFAccountLITTLEAZNCRAPBalnazzarGenuinelightSavedVariables.lua8/22 21:14:34.123  Loading add-on Blizzard_TrainerUI8/22 21:14:34.123  ** Loading table of contents InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.toc8/22 21:14:34.123  ++ Loading file InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.xml8/22 21:14:34.123  Couldn’t find relative frame: TradeSkillRankFrame8/23 07:14:05.819  Loading add-on Blizzard_TrainerUI8/23 07:14:05.819  ** Loading table of contents InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.toc8/23 07:14:05.819  ++ Loading file InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.xml8/23 07:14:05.819  Couldn’t find relative frame: TradeSkillRankFrame8/24 07:17:13.043  Loading add-on Blizzard_TrainerUI8/24 07:17:13.043  ** Loading table of contents InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.toc8/24 07:17:13.043  ++ Loading file InterfaceAddOnsBlizzard_TrainerUIBlizzard_TrainerUI.xml8/24 07:17:13.043  Couldn’t find relative frame: TradeSkillRankFrame I have Bartender4 and I believe it is the newer version which I downloaded with the LUI v3 which I tried long time ago and worked perfectly. Is it cause of the Buttonfacade? Because I disabled those.

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    Août 24, 2011 @ 23:19

    Older Addons …All older downloads are availible at:   https://github.com/Jiyambi/WoW-Pro-Guides/downloadsBut please send me your  World of WarcraftLogsFrameXML.log file.  It has secret error messages that could help.

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    Août 24, 2011 @ 23:10

    WoWPro.lua:273: attempt to index field ‘EventFrame’ (a nil valueIt might be some other addon interfering with WoWPro.   This sometimes happens if they are using different versions of libraries than we are.  I notice that the AceAddon library was already loaded by Bartender and that it is control instead of our version.Please send me your World of WarcraftLogsFrameXML.log file.It will tell me if there is anything strange going on in terms of load order.You might try also disabling all other addons execept for WowPro and TomTom/Carbonite and see if the problem goes away or changes.If so, I need to know which version of Bartender you are using, as the one I am using does not give this conflict for me.

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    Août 24, 2011 @ 23:03

    Super Secret 2.2.20X release, don’t tell a soul![url=https://github.com/downloads/Jiyambi/WoW-Pro-Guides/WoWPro%20v2.2.20X.zip] Version 2.2.20X with InitLockdown Patch[/url]

    It prints out a little bit of debugging information, just in case.

    I’ve played it for a bit and it seems to do the trick for me

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    alisonnic
    Août 24, 2011 @ 19:18

    Test release?I’m sorry you’ve been sick, Ludovicus! I hope you get better soon.Where will you be posting the link to the test release? I’m eager to try it out.

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    Août 24, 2011 @ 1:50

    DelaysI am sorry it has taken so long.  I am afraid I have been laid up with bronchitis that nearly turned into pneumonia.I guess I ought to be more carefull.   Anyways, I will post a link to a test release with the bug fix and I would appreciate it if you could give it a whirl. 

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    ckworld18
    Août 23, 2011 @ 18:37

    Wow-pro won’t workI am using currently the v2 cut B of Wow-pro.Message: InterfaceAddOnsWoWProWoWPro.lua:273: attempt to index field ‘EventFrame’ (a nil value)Time: Tue Aug 23 09:27:41 2011Count: 1Stack: (tail call): ?InterfaceAddOnsWoWProWoWPro.lua:273: in function `RegisterEvents’InterfaceAddOnsWoWPro_LevelingWoWPro_Leveling.lua:28: in function <InterfaceAddOnsWoWPro_LevelingWoWPro_Leveling.lua:16>(tail call): ?[C]: ?[string “safecall Dispatcher[1]”]:9: in function <[string “safecall Dispatcher[1]”]:5>(tail call): ?…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:543: in function `EnableAddon’…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:635: in function <…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:621>[C]: in function `LoadAddOn’[string “InterfaceFrameXMLBasicControls.xml:<Scrip…”]:7: in function `old’InterfaceAddOnsLUIscriptsbugcatcher.lua:27: in function <InterfaceAddOnsLUIscriptsbugcatcher.lua:19>…[C]: ?[string “safecall Dispatcher[1]”]:9: in function <[string “safecall Dispatcher[1]”]:5>(tail call): ?…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:543: in function `EnableAddon’…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:556: in function `EnableAddon’…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:635: in function <…AddOnsBartender4libsAceAddon-3.0AceAddon-3.0.lua:621>[C]: in function `LoadAddOn’InterfaceFrameXMLUIParent.lua:259: in function `UIParentLoadAddOn’InterfaceFrameXMLUIParent.lua:333: in function `TimeManager_LoadUI’InterfaceFrameXMLUIParent.lua:556: in function <InterfaceFrameXMLUIParent.lua:531> Locals: <none> I just installed it and logged in, but nothing shows up except an error screen like the one above. It happens to any faction ally or horde and in any zone. I was not on any steps. 

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    alisonnic
    Août 16, 2011 @ 13:17

    That did it!I did get true for the dump of WoWPro.InitLockdown, and running the script to set it to false reactivated the addon. Woohoo! Thank you so much for finding this bug, Ludovicus, and for providing this excellent workaround.Hopefully it will be possible to fix this in an upcoming release, but for now this is great. I’ve created a macro to reset the variable, so I can just hit that whenever I log into a character that I want to quest with. Yay!!!AliPS. Did I mention how horrible Captcha has become? With the tiny letters it now puts into the image, it’s virtually impossible to get them right the first time. I often have to make many tries before it finally accepts what looks like the code to me.

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    Août 13, 2011 @ 17:07

    Addon does not update, try this!if doing “/dump WoWPro.InitLockdown” prints:Dump: value=WoWPro.InitLockdown[1]=trueThen you have the same bug I just found.Try doing:/script WoWPro.InitLockdown=falseand then resetting the addon. 

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    alisonnic
    Août 8, 2011 @ 18:22

    Workaround; insight into questing/TomTom disconnect bugI am still having the same problem with WoW-Pro failing to update itself as I quest, and failing to display and update the TomTom arrow.However, I have found a workaround which might also give some insight into the problem. If I make sure to always have WoW-Pro enabled when I log out, then I can be fairly certain that the next time I log into that toon, the WoW-Pro addon will be working. But if I’ve turned off the WoW-Pro addon while dungeoning or gathering or something, and I forget to re-enable it before logging out, then it’s guaranteed that the next time I log onto that character, WoW-Pro will be broken. I will have to reload the UI in order to make the addon start working properly again.BTW, I use Addon Control Panel, which gives me a handy button for reloading the UI, but it still takes a while for the UI to complete the reloading process. It’s frustrating to have to repeatedly deal with such a glaring bug in an otherwise wonderful addon.I hope this bug will be fixed soon!AlisonnicPS. I’m using WoW-Pro version 2.1.19, and I have only the Leveling portion of the addon enabled. This problem started with 2.1.14 and has persisted ever since.

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    Mae hachie
    Août 4, 2011 @ 8:00

    I’m not really sure but itI’m not really sure but it seems there’s something wrong in the WoWPro folder maybe replace it with a newer version.

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    Juil 18, 2011 @ 22:35

    Several zones don’t have information.Okay, so in the past week, WoW Pro decides that it hates me and wants to make me suffer. (Go figure I just resubbed from a 7 day free trial, right?) Trying 2.1.18 strictly doesn’t work outright — something about the WoWPro folder itself refuses to load, no errors, no panda sign, nothing; the addon tab that tends to show up in the Interface bar insists there’s no addon loaded, in spite of it clearly showing in the addon list. So switching out 2.1.18 WoWPro folder for 2.1.4 addon folder works…sort of. Several zones listed, seemingly at random, don’t show up with any steps. I don’t mean they’re listed as 0/0, I mean they’re completely blank, and selecting them does nothing. (It usually seems to be Durotar, Mulgore, Hellfire Peninsula, the DK starter area, Hyjal, and Vashj’ir.)

    Fine, I switch back to 2.1.4 everything, and even more zones show up blank (Every 1-20 zone.) I’ve tried deleting my WTF and addons folder, I’ve installed via Curse, uninstalled via Curse, installed via WoWPro, tried looking in the LUA to figure out what is different between different zone versions that might cause one to work and the other to not work, and…

    I realize this isn’t helpful, because I can’t give you any information as to why this isn’t working. There are no error messages during any of this, and short of reinstalling (also ran the repair tool twice), I’ve done everything I can think of. I have no idea why it’s bugging out the way it is, and it’s frustrating me to no end, because I want to actually level, and the guide isn’t cooperating with me. ><

    Is there an older-ish version I can download somewhere that isn't 2.1.4 or 2.1.18? One that works?

    Zone: Multiple
    Faction: Horde
    Version: 2.1.4/2.1.18

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    alisonnic
    Juil 16, 2011 @ 22:15

    Clicking on the text in theClicking on the text in the box does nothing. I have to click on the title portion of the box, and then I get the guide list as usual. Selecting a guide from the guide list produces the same problem: the guide appears in the WoW-Pro panel, but the TomTom arrow does not appear.

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    Juil 15, 2011 @ 16:37

    What happens if you rightWhat happens if you right click that text (No Guide Loaded) and then select a guide from the guidelist? 

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    Juil 15, 2011 @ 12:53

    I made sure to remove all myI made sure to remove all my addons and WTF folder before filing this report.  It seems to be something in the 2.1.18 WoWPro folder itself that’s causing the problem — replacing it with an older (2.1.4) version fixed the problem.

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    Juil 15, 2011 @ 12:11

    Re: WoW Pro isn’t showing up in the game.What other addons are you using?We may be having an interaction problem.

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    Juil 15, 2011 @ 11:04

    WoW Pro isn’t showing up in the game.Even though it’s clearly in my addon list during character select, the addon itself isn’t loading properly in the game itself, and moreover, is causing the icons in the quest tracker to not respond.  I’ve deleted my WTF/cache, and removed all my other addons to ensure it wasn’t a conflict.  There is no error message that I’m readily seeing.  Reverting the WoWPro folder back to 2.1.4 (the previous version I was using) while retaining the 2.1.18 of all the other versions seems to have fixed the problem.Version: 2.1.18Faction: Alliance and HordeZone: All of them.

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    alisonnic
    Juil 15, 2011 @ 6:52

    Problem still thereDownloaded and installed 2.1.18, deleted every file named “Wowpro” in all folders in my WTF folder, and the problem (blank No Guide Loaded box, no TomTom arrow, no quest tracking) is still recurring. Not consistently, but enough of the time to be quite frustrating. My brother is having the same problem. Different machine, different account, different toons … same problem.AlisonnicPS. I’ve got only the WoW-Pro main and leveling modules enabled, and this time I did not change any display options; everything is working in default mode. No guide scrolling, no WoW-Pro window resizing, etc.

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    Juil 9, 2011 @ 19:02

    Bit of a temp solution.  ThisBit of a temp solution.  This is what I did and I have not had a problem with it loading or TomTom working right.Disable all but WoWPro and the WoWPro_Leveling module, then exit the game.  Go into the WTF folder, delete everything that says WoWPro in it, from the Account>Saved Varibles to the Account>Server>Characters>Saved Variables.  I would even delete the TomTom saved variables to be on the safe side as well.This worked for me, and hopefully it will work for you.   Like I said before, all the modules are trying to pull up their own guide when WoWPro gets enabled, so I believe that is what is causing all the confusion in the addon.

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    Juil 8, 2011 @ 20:25

    It does look like there wereIt does look like there were some changes made to the way the addon handles the loading of a guide.  But beyond that I am not sure, hopefully Jiya or Ludo or someone can figure it out.

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    alisonnic
    Juil 8, 2011 @ 16:19

    Same problem: No guide; no TomTom arrowI am having the same problem. When I log into a character, I get a blank WoW-Pro popup with the title “No Guide Loaded” and no TomTom arrow. I have to reload the UI, and now sometimes that doesn’t even work. Last night had to disable the addon (using Addon Control Panel) and reload the UI, then re-enable the addon and reload the UI again before I got the TomTom arrow.WoW-Pro version: 2.1.17Faction: Horde and AllianceError messages: NoneNote that I have already tried deleting all Wowpro (and TomTom) lua files for all characters in my WTF folders, per suggestions in a previous thread. This helps only the first time I log into each character; after that, the problem returns.Note that this problem did not exist prior to 2.1.14a, and when I rolled back to 2.1.13 the problem went away. However, now that Patch 4.2 has been released, continuing with .13 does not seem to be practical. Evidently something critical changed between .13 and .14a, and has not been fixed in subsequent releases.

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    Juil 6, 2011 @ 19:51

    Yes, you need to reload if panel not already openSo, when my UI has its quest panel closed, and I open it and load a guide, tracking of things in the guide does not work until the UI is reloaded.  Once that happens things work a lot better.  I know it is reported already, but I thought it should be mentioned again because it is reproducible consistently.  I have not looked at the source to track it down though.

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    Juin 30, 2011 @ 7:11

    Sorry, should have clarifiedSorry, should have clarified a bit more.  Have you tried reloading WoW with WoWPro enabled (and with a guide up)?  I just did an update of TomTom and had that same problem, but after getting a guide up and reloading it came back.

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    EnigmaTL
    Juin 30, 2011 @ 7:02

    Yes I did. Its on all 10 ofYes I did. Its on all 10 of my toons. Have logged out and back and Reloaded the ui but still not tomtom options or arrow.

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    Juin 30, 2011 @ 4:52

    I believe it is from when theI believe it is from when the comments had to be approved, and never really got changed.

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    Juin 30, 2011 @ 4:52

    Thanks for the catch, fixed.Thanks for the catch, fixed.

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    Juin 30, 2011 @ 4:51

    Have you tried reloading theHave you tried reloading the UI?

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    Bloodlusted
    Juin 30, 2011 @ 1:33

    Troll SeasonSorry for the multiple posts. Let me mention another bug. There is no “Submit” button for comments. There is only a “Save” button, which usually means save until you are ready to officially send it, and a “Preview” button, which usually means to see what it looks like before you officially send it. Requesting a “Submit” button. If I’m the only one with this problem, my bad.

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    Bloodlusted
    Juin 30, 2011 @ 1:30

    Troll SeasonVersion: 2.1.16No Error TextGrizzly Hills guide for AllianceStep 12Tells you to get the quest Troll Season from Master Woodsman Anderhol. It is actually from Lieutenant Dumont. Got me confused for minute until I finally stopped checking Wowhead and looked behind my character. Love the guides!!

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    EnigmaTL
    Juin 29, 2011 @ 21:08

    Newest Tom Tom and Wow Pro issueI have the newest Tom Tom and Wowpro (as of 6/28) but am not getting an arrow pointing to quests. Wen into options to check if tom tom was enabled in wow pro but am not showing any tom tom options.  If I click on a quest to track it tom tom works it just seems wow pro and it are not playing noce.

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    kenshin1080
    Juin 26, 2011 @ 9:04

    soryI didnt check sory other people already asked this question sory about that 🙂

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    kenshin1080
    Juin 26, 2011 @ 8:59

    wow pro add onyour add on seem to be working perfectly but then it froze on a quest and didn’t want to continue.the lil box that has the quest and info about the quest froze

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    totaleclipse4
    Juin 20, 2011 @ 21:19

    Scroll mode is disabled. If iScroll mode is disabled. If i disable and re-enable the addon, or reload UI, it moves on to the next step. Or if I wait about 5 minutes after I complete the step, it updates.

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    totaleclipse4
    Juin 20, 2011 @ 21:15

    Scroll-mode is disabled.Scroll-mode is disabled.

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    Juin 20, 2011 @ 9:29

    Check in the options that youCheck in the options that you don’t have scrolling enabled 

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    totaleclipse4
    Juin 20, 2011 @ 8:24

    It puts a check mark on theIt puts a check mark on the step, but it doesn’t move on to the next one.

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    totaleclipse4
    Juin 20, 2011 @ 7:59

    Guide updatingI’ve got the lastest version of WoW-Pro.The bug didn’t just occur once, it’s happening all the time.HordeEverywhereEveryoneMy guide won’t update to the next step unless I reload UI or disable and enable the guide. Any help?

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    Juin 7, 2011 @ 2:10

    Re: Dependencies: TomTomSorry about that.  That should have never been checked in. 

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